Terms & Conditions

By booking a tour with Valu Arts Tours, you agree to the following terms, designed to ensure a fair and respectful experience for both of us.

Bookings & Cancellations

  • Bookings are confirmed via email. Payment details will be provided upon confirmation.

  • Cancellations made at least 48 hours before the tour will receive a full refund.

  • No-shows or cancellations within 48 hours of the tour are non-refundable.

  • Tours begin promptly at the agreed time. Please arrive 5–10 minutes early.

  • Entrance to temporary exhibitions is included in private tours when stated.

  • Valu Arts Tours reserves the right to adjust the itinerary due to gallery access, public events, or unforeseen closures.

  • We are not responsible for delays or interruptions beyond our control (e.g. transport strikes, severe weather).

Limitation of Liability

While every care is taken to deliver a thoughtful and enriching experience, Valu Arts Tours cannot accept responsibility for events beyond our control, such as changes in gallery access, transportation delays, or sudden museum closures.

Valu Arts Tours is not liable for any indirect or consequential loss resulting from the use of this website or participation in a tour.

Force Majeure

If a tour must be cancelled or rescheduled due to events beyond my control—such as strikes, extreme weather, or unforeseen museum closures—I will always do my best to accommodate you.

  • If the disruption occurs 48 hours or more before the scheduled tour, I will offer you the choice of a refund or rescheduling.

  • If it occurs within 48 hours, I will offer to reschedule the tour at a mutually convenient date. A refund may not be possible..

Headings, Severability & Amendments

The section headings in these terms are for convenience only and do not affect their meaning. If any provision is found to be invalid, unlawful, or unenforceable, the remaining terms will continue in full force. These terms and conditions may be updated from time to time on the website. By using the site or booking a tour, you accept the current version of the terms. For clarity, these terms and conditions shall be considered “in writing” and legally binding upon both parties.